FAQ

  • What are your stores hours?

    Sunday: 1PM - 5PM
    Monday: CLOSED
    Tuesday: 12PM - 7PM
    Wednesday: 12PM - 7PM
    Thursday: 12PM - 7PM
    Friday: 12PM - 7PM
    Saturday: 12PM - 7PM

     

    Are all your shoes authentic?

    We guarantee that all shoes sold are 100% authentic. We do not deal with any fakes or other variants. 

    What is your return policy?

      We do not accept any returns, refunds, or exchanges unless an error is made on our part.  

      How much is shipping

      Shipping cost will be calculated, Which means that the will vary based on where you're located! 

       **All Alabama Customers must pay the required sales tax**

      How long before my order is shipped?

      Orders are typically shipped within 1-2 business days.

      Do I receive a tracking number?

        Yes. Once shipping labels are created, you will receive an email with tracking number. Please allow time for updates. If you did not receive an email with tracking, please email us!

        How long till I receive my order?

        All orders are shipped via USPS Priority mail. Typically orders can arrive within 2 to 3 business days. However, there are times where delays incur which can make orders arrive exceeding 2-3 business days. 

        Do You buy shoes?

         Yes, We accept shoes in person and via mail. If you're not local and want to sell your shoes please contact us via email.

         

        What is your contact information?

        Our email is: memorylane205@yahoo.com